TERMS AND CONDITIONS

Last Updated: 13/02/2025

1. Introduction

Welcome to TELIUS UAB (“Company,” “we,” “us,” “our”). These Terms and Conditions (“T&C”) govern the use of our cryptocurrency OTC (Over-the-Counter) exchange services, accessible via teliusuab.io (“Website”) and related platforms.

By accessing or using our services, you confirm that you have read, understood, and agreed to these T&C. If you do not agree, you must discontinue the use of our services.

These Terms comply with the Markets in Crypto-Assets Regulation (MiCA), Lithuanian AML laws, and EU financial regulations.

2. Company Information

• Legal Entity: TELIUS UAB

• Registration Number: 306106013

• Registration Date: 23.06.2022

• Registered Address: Klevų g. 25-22, Prienų r., Balbieriškis 59243, Lithuania

• Regulated Services: Cryptocurrency OTC exchange (crypto-to-fiat and fiat-to-crypto transactions)

• Email: info@teliusuab.io

3. Definitions

• “User” – An individual or entity accessing our services.

• “OTC Trading” – Off-exchange trading of crypto assets.

• “Fiat Currency” – Traditional government-issued currencies (EUR, USD, etc.).

• “Cryptocurrency” – Digital assets such as Bitcoin (BTC), Ethereum (ETH), USDT, etc.

• “AML Compliance” – Adherence to anti-money laundering regulations.

• “KYC” – Know Your Customer process for identity verification.

• “Wallet” – A digital storage system for cryptocurrencies.

• “Transaction” – Any exchange of crypto/fiat facilitated by TELIUS UAB.

4. Eligibility & User Obligations

4.1 Who Can Use Our Services?

To use our services, you must:

✅ Be at least 18 years old.

✅ Have full legal capacity to enter into binding agreements.

✅ Not be a resident of a sanctioned country (as per EU/OFAC regulations).

✅ Not use our services for illegal, fraudulent, or illicit activities.

4.2 Prohibited Activities

🚫 Engaging in money laundering, fraud, or terrorism financing.

🚫 Using anonymous crypto wallets or mixing services (e.g., Tornado Cash).

🚫 Providing false identity or documents.

🚫 Conducting transactions on behalf of sanctioned individuals.

Violation of these rules may result in account termination and reporting to regulatory authorities.

5. Account Registration & Verification

5.1 KYC (Know Your Customer) Requirements

To comply with AML laws, users must undergo KYC verification by providing:

✅ Government-issued ID (passport, national ID, or driver’s license).

✅ Proof of address (utility bill, bank statement).

✅ Selfie verification to confirm identity.

✅ Source of funds declaration for large transactions.

TELIUS UAB reserves the right to request additional documents if necessary.

5.2 Business (Corporate) Accounts (KYB – Know Your Business)

Corporate clients must provide:

✅ Certificate of incorporation and business license.

✅ List of Ultimate Beneficial Owners (UBOs).

✅ Company bank statements.

✅ AML Compliance Policy (if applicable).

Failure to complete KYC/KYB verification will result in access denial.

6. Transaction Rules

6.1 Trading Conditions

• Transactions are processed on a request basis (OTC model).

• Exchange rates are determined at the time of trade confirmation.

• Minimum and maximum trading limits apply based on AML risk assessment.

6.2 Payment & Settlement

• Fiat transactions must be made from a bank account in the user’s name.

• Crypto transactions must be sent from a verified wallet address.

• TELIUS UAB is not responsible for delays caused by banking partners or blockchain congestion.

6.3 Transaction Cancellations & Refunds

• Crypto transactions are irreversible.

• Refunds are only possible for unprocessed fiat transactions.

• Chargebacks, fraud attempts, or disputes will be reported to authorities.

7. Fees & Charges

• OTC trading fees depend on transaction volume and market conditions.

• Additional charges may apply for fast-track transactions.

• Users will receive a transparent fee breakdown before trade execution.

8. Risk Disclosure

• Cryptocurrency markets are highly volatile.

• TELIUS UAB does not provide investment advice.

• Users should conduct their own due diligence before trading.

We are not liable for losses resulting from market fluctuations.

9. Data Protection & Privacy

• We collect and store user data in compliance with GDPR and Lithuanian privacy laws.

• Data is used strictly for AML compliance and transaction processing.

• Users have the right to request access, correction, or deletion of their data.

For more details, see our Privacy Policy.

10. Regulatory Compliance & Reporting

TELIUS UAB complies with:

✅ Markets in Crypto-Assets (MiCA) Regulation.

✅ Lithuanian AML/CFT laws.

✅ EU Sanctions & FATF guidelines.

✅ Obligations to report suspicious transactions to the Financial Crime Investigation Service (FCIS) of Lithuania.

Any attempt to circumvent compliance checks may result in account termination.

11. Limitation of Liability

• We are not responsible for losses due to price fluctuations, hacks, or delays.

• Users accept all trading risks when engaging in crypto transactions.

• Force majeure events (e.g., regulatory actions, cyberattacks) may disrupt services.

12. Termination & Account Suspension

TELIUS UAB reserves the right to:

✅ Suspend or terminate accounts involved in fraud or suspicious activities.

✅ Block transactions that violate AML/CTF regulations.

✅ Report non-compliant users to regulatory authorities.

Users may request account closure by contacting support.

13. Dispute Resolution

• Any disputes shall be resolved through negotiation.

• If unresolved, disputes will be settled under Lithuanian law in Vilnius courts.

14. Changes to These Terms

TELIUS UAB reserves the right to update these T&C.

Users will be notified of significant changes via email or website announcement.

Continued use of our services after an update constitutes acceptance of the new Terms.

15. Contact Information

For any inquiries, contact:

TELIUS UAB

Address: Klevų g. 25-22, Prienų r., Balbieriškis 59243, Lithuania

Email: info@teliusuab.io