Privacy Policy
Last updated: 13/02/2025
1. Introduction
TELIUS UAB (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data transparently, responsibly, and in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and Lithuanian data protection regulations.
This Privacy Policy explains how we collect, use, store, and disclose personal data when you visit our website teliusuab.io, use our services, or otherwise interact with us.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Company Information
• Legal Entity Name: TELIUS UAB
• Registration Number: 306106013
• Registration Date: 23.06.2022
• Registered Address: Klevų g. 25-22, Prienų r., Balbieriškis 59243, Lithuania
• Email: info@teliusuab.io
TELIUS UAB operates as a cryptocurrency OTC (Over-the-Counter) exchange, offering services for exchanging cryptocurrency for fiat currency and vice versa.
3. What Data We Collect
We may collect the following types of personal data:
3.1 Personal Identification Information
• Full name
• Date of birth
• Nationality
• Identification documents (passport, national ID, driver’s license)
• Residential address
• Contact details (email address, phone number)
3.2 Financial and Transaction Data
• Bank account details
• Wallet addresses
• Transaction history and amounts
• Source of funds and purpose of transactions
3.3 Technical Data
• IP address
• Device and browser type
• Cookies and tracking data
3.4 Compliance and Security Data
• KYC (Know Your Customer) and AML (Anti-Money Laundering) verification data
• Risk assessments
• Sanctions screening
4. How We Use Your Data
We process your data for the following purposes:
1. To provide our services: Executing cryptocurrency and fiat transactions securely.
2. To comply with legal and regulatory obligations: AML/CFT (Anti-Money Laundering/Counter Financing of Terrorism) laws require us to verify user identities.
3. To prevent fraud and security threats: Detecting and investigating suspicious activities.
4. To improve our services: Analyzing customer behavior and technical performance of our platform.
5. To communicate with you: Sending transaction confirmations, compliance updates, and service-related notifications.
We do not use your data for automated decision-making or profiling without your explicit consent.
5. Legal Basis for Processing Data
We process personal data based on the following legal grounds under the GDPR:
1. Contractual Necessity: Processing data to provide exchange services.
2. Legal Compliance: Fulfilling AML and financial regulations in Lithuania.
3. Legitimate Interests: Protecting against fraud, ensuring cybersecurity, and improving our services.
4. User Consent: When required for marketing communications or optional features.
6. Data Retention
We retain personal data for as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements. The retention periods include:
• AML/KYC records: Retained for at least 5 years after account closure, per Lithuanian financial laws.
• Transaction data: Retained for 7 years as per tax regulations.
• Cookies & analytics data: Retained for 1 year, unless deleted earlier.
7. How We Share Data
We may share data with the following third parties under strict legal and security safeguards:
• Regulatory authorities and law enforcement when required by law.
• Financial institutions for payment processing.
• Blockchain analytics providers for fraud detection.
• IT and security providers to ensure platform stability.
We do not sell or trade your personal data with third parties for marketing purposes.
8. Data Security
We implement strong security measures, including:
• Encryption: Protecting sensitive data at rest and in transit.
• Access Controls: Limiting access to authorized personnel only.
• Regular Audits: Reviewing security protocols and compliance.
Despite our best efforts, no data transmission over the internet is 100% secure. If you suspect a security breach, contact us immediately.
9. Your Rights Under GDPR
As an EU/EEA resident, you have the following rights:
• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct any inaccurate or incomplete information.
• Right to Erasure (“Right to be Forgotten”): Request data deletion when legally permissible.
• Right to Restriction: Limit how we process your data in specific circumstances.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Stop processing based on legitimate interests.
• Right to Withdraw Consent: If you previously gave consent, you can withdraw it at any time.
To exercise these rights, contact us at info@teliusuab.io.
10. Cookies and Tracking
We use cookies to improve your experience. You can manage cookie preferences via your browser settings.
Types of cookies we use:
• Essential Cookies: Required for basic site functionality.
• Analytics Cookies: Help us understand how visitors use the site.
• Marketing Cookies: Used for advertising.
For more details, see our [Cookies Policy].
11. International Data Transfers
As a global financial service, we may transfer data outside the EU/EEA. When this happens, we apply:
• EU Standard Contractual Clauses (SCCs) for secure transfers.
• Additional security measures when required.
If you have concerns about data transfers, contact us at info@teliusuab.io.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in regulations or our business operations. Any modifications will be posted on this page with an updated “Last Updated” date.
If changes are significant, we will notify you via email or a website banner.
13. Contact Information
For privacy-related inquiries, you can contact us:
TELIUS UAB
Address: Klevų g. 25-22, Prienų r., Balbieriškis 59243, Lithuania
Email: info@teliusuab.io.
If you believe we have violated your data rights, you can file a complaint with the State Data Protection Inspectorate of Lithuania (vdai.lrv.lt).